Desktop + Mobile Outlook Applications

First, if you do not have the Outlook app on your computer, download the O365 suite of tools from office.com.

1. Open the Outlook application.
2. Enter your myBamausername@Crimson.ua.edu email address and myBama password. You may then receive a Duo prompt.
3. Click “Remember my Credentials”, then OK.
4. Outlook will begin syncing to the server, then will be ready for use.

First, if you do not have the Outlook app on your computer, download the O365 suite of tools from office.com.

1. Open the Outlook application.
2. You may be asked for permission to turn on push notifications for incoming mail messages and calendar items. Click “Allow”.
3. Click the “Get Started” button. You may see a screen offering to purchase a subscription. If so, select the appropriate option for signing in with an existing subscription.
4. Enter your myBamausername@Crimson.ua.edu email address, then click “Next”.
5. Enter your myBama account password then click “Sign In”. You may then receive a Duo prompt.
6. After authenticating with Duo, click “Start Using Outlook”.
7. Outlook will search for mailboxes associated with your UA Microsoft Account. Click the “Add” button to proceed.
You are now ready to use Outlook!

First, if you do not have the Outlook for Android app on your device, download Outlook for Android from your device’s app store. OIT recommends the Outlook app, not the native mail app.

Add New Account

1. Launch the Outlook app, tap “Get Started”.
2. Enter your myBamausername@crimson.ua.edu email address and tap “Continue”.
3. Enter your myBama password, then tap “Sign In”. You may then receive a Duo prompt.
4. If prompted to add another account, tap “Skip”.
5. Intro pages will appear, skip or view as desired.
6. Outlook will begin syncing to the server, then will be ready for use.

First, if you do not have the Outlook for iOS app on your device, download Outlook for iOS from the App Store. OIT recommends the Outlook app for accessing UA email.

Add New Account

1. Launch the Outlook app.
2. Enter your mybamausername@crimson.ua.edu email address then tap “Add Account”.
3. You will then be prompted for a password, enter your myBama password. You may then receive a Duo prompt.
4. If prompted to add another account, tap “Maybe Later”.
5. Intro pages will appear, skip or view as desired.
6. A prompt to enable notifications will appear, Turn on or say No Thanks, as desired.
7. Outlook will begin syncing to the server, then be ready for use.

OIT recommends using the Outlook app for accessing UA email; however, some users prefer the native iOS app. The following instructions are for adding an account to the native mail app on iOS devices.

Add New Account

1. Navigate to Settings > Mail > Accounts
2. Tap Add Account
3. Select Microsoft Exchange
4. Enter your myBamausername@ua.edu email address and tap next
5. Tap Sign In
6. You will then receive a prompt for login.microsoft.com. Enter your myBama password, then tap Sign in.
7. Authenticate with Duo when prompted.
8. Configure settings to your preference and tap save.

Linux Users:  the evolution email system is available for Linux users.


Outlook Best Practices

View our tips, tricks and best practices for using the Outlook application.


If you need further assistance setting up email on a device, please contact the IT Service Desk.